Submit a request

Select your problem below

Your email address

I am

I confirm that I have purchased my product directly from the website.

If you did not purchase your product on our website, the warranty after-sales service must be handled by your retailer. It is important to follow this procedure as your retailer will handle the return of your item to our after-sales service.

Full name of the applicant

Phone number

Shop name

Millet client code(optional)

Orli shop code

Full name of the applicant

Phone number of the applicant

Return delivery address

Postcode

City

Country

Full name of the final consumer

Mail of the final consumer

Your product is:

Guaranteed for two years from the date of purchase

Which product category is concerned?

We only repair Millet brand products.

What is the reference number of your product?

It begins with ‘MI’ and can be found on the white label inside your product.

What colour is your product?

Please indicate the 4-digit colour reference if you have it.

Order Number(optional)

Please attach the invoice / proof of purchase in the field at the bottom of the form.

What is the size of your product ?(optional)

Select the type(s) of repair

Message

Enter the details of your request. A member of our support team will respond as soon as possible.

Subject

I confirm that my product was washed before dispatch.

I understand that, depending on the construction, area and type of repair, my product may not be repairable. I will be informed of this after my product has been assessed by the after-sales team.

I accept that my product may be repaired using spare parts other than the original colour (zips, zip pulls, cords, etc.), the aim being to extend its lifespan.

Attachments(optional)

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