You may have placed an order without creating a customer account. In this case, you can make your return request via the following form: www.millet.com/eu_en/sales/guest/form
We will first request your order number (C........... followed by 11 digits) as well as your surname and the postcode or email used for billing.
You will be taken to the returns form. If you have more than one item to return, click on "Add an item", otherwise click on "Submit".
Once your return has been authorized, you will receive the return instructions by email.
- - - Do you still need help? - - -
Can't access the form?
Check that you have entered the last name and postcode exactly as it appears on your order confirmation in the billing address.
Can't find the return label ?
- Please note that the return label is only available in France. For other countries, please follow the instructions received by email. You can also find these instructions in the My Returns section.
- In case of a defective product, please contact our customer service.