We can provide you with an estimate for the repair if this is possible.
The shipping costs are at the customer's expense. However, we will pay the cost of returning the repaired product.
The Millet warranty is 2 years for all products. The warranty covers manufacturing defects or abnormal wear and tear of the product, which is determined by Millet's after-sales experts. Theft, breakage and normal wear and tear of the product are not covered by the warranty under any circumstances.
The after-sales service request must be made directly to the store of purchase. In case the product was purchased on our website, you can contact aftersales@milletmountaingroup.com
« In accordance with articles L.211-4 et seq. of the French Consumer Code and articles 1641 to 1649 of the French Civil Code, the seller is required to deliver goods that conform to the contract and is liable for any defects in conformity that exist when the goods are delivered. Thus, in accordance with the provisions of the Consumer Code, the item you have chosen is guaranteed against any manufacturing defect for a period of 2 years from the date of delivery. It also benefits from the guarantee against hidden defects. These guarantees do not cover abuse, wear and tear or damage resulting from improper use of the product. »
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