An assessment must be made by the Millet After Sales Service to determine whether a repair is possible.

For small perforations, you can use a ready-to-use Gore-Tex membrane repair kit. All the information is available on GORE-TEX brand's website.

What repairs can we do for you ?

• Change of zips/closures
• Repair of holes, snags, tears, seams
• Replacement of snaps
• Replacement of Velcro
• Replacement of welding bands
• Replacement of our markings/logos
• Fitting of buttock reinforcements, trouser bottom reinforcements
• Others: to be studied

What are our repair times ?

Upon receipt of the product (and payment for the repair if out of warranty), the product will be returned within a maximum of 15 days.

How can I have my products repaired ?

If you have made a purchase on our millet.com website, contact our customer service department to have your product repaired. If you purchased a Millet product from one of our retailers, contact the retailer where you made your purchase.

Repair prices

Other repairs can be done on request, you can contact : aftersales@milletmountaingroup.com.
We will soon be able to provide you with details of possible repairs and a price list for our backpacks and shoes.