Delivery options and shipping costs may vary according to the country where the delivery takes place and according to the delivery method chosen :

For more information, see our terms and conditions of sale here.

As soon as your order leaves our warehouse, we send you an email confirming the shipment of your package with a link to track the delivery. If you already have your order tracking number, go to the website of the post office (Standard Delivery) Chronopost (Express Delivery) and DPD (International) for a real time tracking :

● Colissimo : https://www.laposte.fr/outils/suivre-vos-envois
● Chronopost : https://www.chronopost.fr/fr/suivi-colis
● DPD : https://www.dpd.fr/particuliers

This tracking is also possible from My account :

1. Log in with your login details.
2. Click on My orders and select the relevant order.
3. In the summary table of ordered items, click on "Track online delivery" (top left).
4. A new window will open with the tracking of your package, step by step.
If your package is indicated as delivered and you have not yet received it, we advise you to check your mailbox. If you are not home at the time of delivery, the post office should have left a delivery notice.

In addition to home or workplace delivery, Millet also offers other ways to receive or return your items (only for France). Deliveries to post offices and collection points are also available.

Delivery to the post office

Would you like to have your order delivered to a post office near your home or workplace? It's possible!
● Select the desired post office when placing your order.
● As soon as your package is delivered to the chosen post office, you will receive an automatic email from Colissimo.
● Take your ID with you and, for even faster processing, the tracking number attached to the email.

A person of your choice can also pick up your package. To do this, they must go to the post office concerned with a written letter stating that you authorise them to collect your parcel, their identity document and at least a copy of yours.

Good to know : Your parcel is kept for 10 working days at the Post Office after delivery.

Delivery to a collection point

To find a collection point, go to your basket and select delivery in a relay point. A page will open with a map. All you have to do is enter your address or postcode to find the nearest collection points.
Once the order is validated, you will receive an email and/or a text message as soon as your parcel arrives at the relay point.
Then go to the locker. Touch the screen and select "Collect a parcel". Enter your 4-digit identification and validation codes received by email and/or SMS.

We know that some customers prefer to receive their orders in cardboard boxes rather than plastic bags.

We have chosen to send orders in plastic bags, because in France many orders are delivered via a letterbox. To make this service possible, we use plastic bags while making sure that our packaged products remain intact.