How to return an item?
Would you like to make a return? You have 30 days to return your items.
The deadlines are extended at the end of the year: all products purchased between 15 November and 15 December 2025 can be returned until 15 January 2026.
Products must be returned new, unworn and in their original packaging.
If an item is damaged, used or does not meet these conditions, Millet reserves the right to refuse the return.
Here is the procedure to follow:
1. Make a return request
Go to My Orders, click on ‘View order →’, then ‘Make a return request’.
If you placed your order as a guest, you can visit our dedicated page.
Once your return request has been accepted, you will receive return instructions by email.
You can also find this information in My Orders (‘View order →’ then select the Returns tab).
2. Prepare and return the parcel
Place the item back in its original packaging (shoe box, plastic packaging), then put it in a parcel (e.g. the Millet box).
• From France
Simply use the return label available for download below.
Return shipping costs will be applied in accordance with our Terms and Conditions of Sale.
Download and print the shipping label, then choose from several options for returning your parcel:
• Drop off the parcel at your nearest post office.
• Drop off the parcel at a La Poste collection point.
• Drop off the parcel in your letterbox.
For more information on dropping off your parcel in your letterbox, please refer to the La Poste website under the heading ‘En savoir plus sur Colissimo Retour’ (Find out more about Colissimo Returns).
• From the European Union
Simply use the return label available for download below.
Return costs will be applied in accordance with our Terms and Conditions of Sale.
Download and print the shipping label, then return your parcel to us.
• For returns from Switzerland, Norway, the United Kingdom and the United States
At this time, we are unable to provide a return label.
You will therefore need to arrange and pay for the return yourself, in accordance with our Terms and Conditions of Sale.
Please send your parcel to our warehouse address (LOG SMC) below and enclose the return authorisation email inside the parcel to ensure it is processed correctly.
LOG SMC
Zone d'Activité Saint Charles – RD6
13710 Fuveau
France
Millet Customer Service: +49 8031 860 3033